Alberta Blue Cross®—member app

4.6
2.15K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Get paid faster and avoid delay with all you need to access your benefits in one place. With the Alberta Blue Cross® app 100 per cent of health claims can be submitted online, saving you time and money. Simply sign in using fingerprint or facial recognition to take full advantage of being an Alberta Blue Cross® member today.
The app offers several convenient features such as
• your ID card—making it nearly impossible to forget at home,
• online claims submission—in most cases payment is available next business day,
• real-time claims history—find out if a claim has been processed with direct deposit date,
• cancel or modify a claim—quickly make changes without phoning or waiting on hold,
• upload receipts—take a photo of your receipt and upload,
• benefit lookup—whether it is for prescription drug, health or dental, you can look up eligibility, how much of a benefit has been used and see when your next full-maximum is available,
• direct-bill provider lookup—through google maps, find providers near you who direct-bill,
• Balance®—your online wellness platform,
• direct deposit—sign up or update your banking information and stop waiting for cheques in the mail,
• premium payment—avoid disruption by changing your payment dates or frequency and make your payments online,
• personal information updates—prevent errors and easily update your email, address or phone number, and
• documents and resources—view your account balance, letters, bills and tax receipts.
With all of this and more, we hope you will give the Alberta Blue Cross app a try.
Are you having any trouble? Please contact us at appfeedback@ab.bluecross.ca.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
2.11K reviews
Ryan Armishaw
May 4, 2024
Here is an idea. Name the app Blue Cross on our phones. I go hunting for it. Can't find it on the app directory. It isn't listed as Alberta Blue Cross, or Blue Cross. I eventually find it listed as the generic names Member App. Seriously? Did someone fall and hit their head over there? What genius thought that one up?
Did you find this helpful?
Alberta Blue Cross
May 7, 2024
Hello Ryan. Thank for the review and rating. We will be exploring options to make Member app easily searchable from the app directory. Thank you. - Don
Kimberly L
March 26, 2024
great app very user friendly and easy to use. however sometimes it lags and says cannot process claim so i enter it again and it ends up being entered twice
Did you find this helpful?
Alberta Blue Cross
March 26, 2024
Hi Kimberly. Thank you for letting us know about your experience with Member app. For the claim submission issue you are experiencing, if you can provide us the opportunity to help, can you please send additional information to appfeedback@ab.bluecross.ca Thank you. - Don
Cyril Ford
April 2, 2024
It works really well. I've had few issues I couldn't figure out myself, and it processes data quickly.
Did you find this helpful?
Alberta Blue Cross
April 3, 2024
Hello Cyril. Thank you for taking the time to provide your review of Member app. Good to know that you are finding it useful. - Don

What's new

We have heard your feedback and member app has been updated to include bug fixes, performance improvements and enhanced benefit information so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca.